Meet the Optometry Team Richmond
Outstanding Customer Service You Can See and Feel
In addition to outstanding clinical prowess, our optometry team at Richmond Eye Experts also takes pride in the quality of customer service we provide. When you work with us, you can expect helpful, friendly professionals who can take care of your logistical needs with a smile. Whether explaining insurance benefits or scheduling an appointment, we will do our best to make every detail as simple and clear as possible.
Joe Chettiparampil, Practice Manager
Joe Chettiparampil is an MBA graduate in Healthcare Management from University of Texas (Tyler), and an Allied Health graduate from University of Texas Medical Branch (Galveston).
As the key figure overseeing daily operations, marketing, and doctor referrals, Joe is dedicated to ensuring our patients receive exceptional service at every step of their experience. His commitment to excellence in patient care is at the heart of Richmond Eye Experts, where you’ll find him actively engaged in delivering outstanding service and enhancing the overall patient experience.
Karli Seymour, Contact Lens Technician and Myopia Control Coordinator
Karli is our friendly contact lens technician. She has the uncanny ability to put every patient at ease and works with patients of all ages - 5 to 105! She will be pleased to walk you through every detail and ensure you are informed and comfortable before the doctor sees you. Karli is highly skilled with enhanced training in Optical imaging, Glaucoma testing and Ccontact lens education. Karli's positive energy and attitude has every patient laughing. She is a Texas A&M Graduate and aspired to further her education in health care.
Eden West, Optician
Eden joined our team as a doctor's assistant but has quickly become a skilled Optician. She aims to find you the ideal spectacles and lens materials. She is also adept in special testing. Eden has a friendly demeanor and will guide you through your important eyewear decisions.